Effective 6/13/2026

These Terms of Service and End User License Agreement (“Terms”) govern your use of Neon Arcana, firstsignalgames.com, neonarcana.game, and related game services operated by First Signal Games LLC (“First Signal Games,” “we,” “us,” or “our”). By installing, accessing, or playing Neon Arcana, you agree to these Terms.

If you download Neon Arcana through Apple, Google, TestFlight, Google Play testing, or another app marketplace, that platform’s rules and payment terms also apply. If a platform term conflicts with these Terms, the platform term controls to the extent required by that platform or applicable law.

Eligibility

Neon Arcana is not directed to children under 13. You must be at least 13 years old, and older if your local law requires, to create or use a game account. If you are under the age of legal majority where you live, your parent or legal guardian must review and accept these Terms with you. If we learn that a child under 13 has created an account or provided personal information, we will take steps to delete that information and block access.

Game account and sign-in

Neon Arcana may support guest play and account linking through Apple, Google, or other sign-in methods we choose to offer. You are responsible for activity on your account and for keeping your device and sign-in credentials secure. Callsigns, profile names, and other account identifiers must follow these Terms and our community standards. You may delete your account as described on our account deletion page.

Limited game license

Neon Arcana and all related software, artwork, characters, music, text, code, systems, websites, and game content are owned by First Signal Games or our licensors. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and play Neon Arcana for your own non-commercial entertainment, subject to these Terms. We do not sell you the game, game content, virtual currency, items, accounts, ranks, or entitlements.

Virtual currency, items, and entitlements

Virtual currency, cosmetics, bundles, passes, ranks, progression, and other in-game items are licensed digital entitlements. They have no cash value, are not bank deposits or stored-value instruments, are not redeemable for money or prizes, and may not be sold, transferred, exchanged, or traded outside Neon Arcana. We may balance, modify, replace, suspend, or discontinue game content and entitlements as part of operating the game, except where applicable law requires otherwise.

Purchases, subscriptions, and refunds

Real-money purchases are processed by the platform store shown at checkout, such as Apple or Google. Prices, taxes, payment authorization, refunds, cancellations, family sharing, and chargebacks are handled under that platform’s payment terms and policies. Product pages and checkout screens will identify whether an offer is consumable, non-consumable, non-renewing, or subscription-based. Climber’s Pact and other subscription offers, if presented in the app, may renew automatically only if you affirmatively accept the subscription terms shown by Apple, Google, or the applicable platform at checkout. Subscription price, renewal period, trial terms if any, cancellation method, and other required subscription terms will be disclosed before purchase and managed through the applicable platform. Deleting your Neon Arcana account does not automatically cancel an active Apple, Google, or other platform subscription; you must cancel through the platform account where you subscribed.

First Signal Games websites are not a web store for digital Neon Arcana value. We may separately sell physical trademarked merchandise such as shirts, playing cards, posters, art books, stickers, or convention goods, but Source, Signal, passes, bundles, cosmetics, boosts, account perks, and in-game entitlements are purchased only inside the iOS or Android app through the applicable platform store.

User content and communications

Neon Arcana may let you submit or transmit content such as callsigns, chat messages, voice-chat communications, party or friend interactions, support messages, feedback, bug reports, and moderation reports (“User Content”). You keep whatever rights you have in your User Content, but you grant First Signal Games a worldwide, non-exclusive, royalty-free license to host, store, display, transmit, reproduce, adapt, moderate, and use that User Content as needed to operate, improve, secure, and support Neon Arcana.

Do not share sensitive personal information in chat, voice, callsigns, or public-facing game areas. Voice features, if enabled, are intended for live player communication; we do not permit users to use voice or chat to harass, threaten, groom, exploit, or endanger anyone.

Community standards

You agree not to:

• Harass, threaten, bully, stalk, dox, exploit, or impersonate another person.
• Use hate speech, sexual content, violent threats, self-harm encouragement, or content that exploits or endangers children.
• Upload, transmit, or request unlawful, infringing, or privacy-invasive material through callsigns, chat, voice, reports, or support channels.
• Cheat, exploit bugs, reverse engineer restricted service code, use unauthorized automation, manipulate matchmaking, or interfere with game systems.
• Sell, trade, transfer, or redeem accounts, virtual currency, items, ranks, or digital entitlements outside the app or game.
• Use Neon Arcana for commercial promotion, spam, scams, phishing, malware, or any unlawful purpose.

Moderation and safety enforcement

We may filter, review, hide, remove, preserve, or disclose User Content and account data where reasonably necessary to operate the service, enforce these Terms, investigate abuse, protect players, comply with law, or respond to lawful requests. We may warn, mute, block, suspend, terminate, reset, or restrict accounts or entitlements for violations or suspected abuse. We are not required to refund purchases or restore progress when an account is restricted for violating these Terms, except where applicable law or platform policy requires otherwise.

We have zero tolerance for child sexual exploitation or abuse. We may report apparent child sexual abuse material, grooming, online enticement, or related child-safety threats to the National Center for Missing & Exploited Children, law enforcement, platforms, or other appropriate authorities as required or permitted by law.

Updates, availability, and beta features

Neon Arcana is an online game that may change over time. We may patch, rebalance, add, remove, suspend, or discontinue features, modes, content, items, offers, or services. Beta, TestFlight, closed-testing, preview, or experimental features may be incomplete, reset, unavailable, or changed without notice.

Feedback

If you send us ideas, suggestions, bug reports, balance feedback, or other feedback, you allow us to use it without restriction or compensation to you. Please do not send ideas you expect to keep confidential unless we have a separate written agreement.

Intellectual property and takedown requests

First Signal Games, Neon Arcana, the Neon Arcana logo, characters, factions, names, artwork, music, user interface, and related assets are protected by copyright, trademark, and other laws. If you believe content in our services infringes your rights, contact us at [email protected] with enough detail for us to investigate.

Disclaimers

Neon Arcana, our websites, and related services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, First Signal Games will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost goodwill, service interruption, or loss of virtual items or progress arising from or related to your use of Neon Arcana or our websites.

Governing law and venue

These Terms are governed by Florida law, without regard to conflict-of-law principles. Any dispute not subject to a platform-required process will be brought in the state or federal courts located in Hillsborough County, Florida, unless applicable law requires another forum. Your local consumer rights may also apply.

Changes to these Terms

We may update these Terms as Neon Arcana changes. The effective date above shows when this page was last updated. If changes are material, we may provide additional notice in-game, by email, or through our websites.

Contact

First Signal Games LLC, 11128 Windpoint Dr, Tampa, FL 33635, USA. Email: [email protected].